American Express Backs Natural Language Startup Voca.ai
Voca.ai develops voice assistants for call centers using natural language and artificial intelligence technologies
American Express Ventures has backed natural language startup Voca.ai. With additional funding from existing investors, the company’s current funding round has reached $3.5 million, the company announced Wednesday. Voca.ai announced it had raised $2.6 million from Lool Ventures and Flint Capital in December.
Founded in 2017 and based in Herzliya, a town in the Tel Aviv area, Voca.ai develops voice assistants for call centers using natural language and artificial intelligence technologies. According to the company, its voice assistants are capable of analyzing speech to determine the speaker’s intention in real-time, imitating human speech patterns such as changing pitch, pace, and intonation to deliver a more conversational interaction.