Covid-19 Led Lemonade to Launch in the Netherlands While Sitting at Home, Says Chief of Staff

Adina Eckstein spoke to CTech about what the coronavirus era means for HR managers and the insurance industry

CTech 15:4314.05.20
Lemonade launched its service in the Netherlands during the coronavirus (Covid-19) era, Adina Eckstein, the chief of staff at online insurance company Lemonade Inc. Eckstein told CTech reporter Adi Pick.


The interview with Eckstein was conducted as part of Google and Calcalist’s Startup Week conference.


The company has not let anyone go because of the pandemic, and is continuing its hiring process, Eckstein said.


The company itself was not greatly impacted by the epidemic, with 30% of the company’s insurance claims being approved during a “chat” with the company’s artificial intelligence-based bots, she said.


The company intends to soon offer pet insurance as well, Eckstein said. Lemonade currently offers renters, condo, co-op, and homeowners insurance, as well as earthquake insurance in some U.S. states.


Founded in 2015, Lemonade offers customizable property and casualty insurance policies at a flat monthly rate in the U.S., Netherlands, and Germany. In April 2018, Lemonade raised a $300 million round led by SoftBank, bringing its total funding to date to $480 million.