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Ahead of Tel Aviv Eurovision, Israeli Table Booking Startup Launches English Service

Order.Chat uses a Facebook chatbot to automatically reserve restaurant tables online; Israel is expecting a flux of tourists attending the Eurovision in May

CTech 15:1628.04.19
Ahead of the 2019 Eurovision song contest to be held in May in Tel Aviv, Israel-based startup Order.Chat has launched its automated online restaurant reservation service in English to accommodate the thousands of tourists expected to attend the event. In a statement released Sunday, Order.Chat’s co-founder and CEO Alon Schwartzman said he believes the service can remove language barriers and allow tourists to enjoy the country’s unique cuisine.


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Founded last year and based in Herzliya, a town in central Israel, Order.Chat lets users automatically book a restaurant table by conversing with a Facebook chatbot. The service operates on a 24-7 basis and automatically contacts the requested restaurant, sending a confirmation or suggesting an alternative if the restaurant is fully booked. Users can either ask to reserve a table at a specific restaurant or request recommendations for a certain type of restaurant in a specific city. Currently, the service only operates in Israel and intends to expand globally, according to the statement.


Order.Chat’s co-founder and CEO Alon Schwartzman. Photo: Order.Chat Order.Chat’s co-founder and CEO Alon Schwartzman. Photo: Order.Chat


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