National Economic Conference
Digitization Makes Better Doctors and Nurses, Says Ichilov Hospital CEO
Ronni Gamzu, CEO of Tel Aviv’s Ichilov Hospital, spoke Monday at Calcalist and Bank Leumi's National Economic Conference in Tel Aviv
“Smart digitization can make us better doctors and nurses,” Gamzu said adding that it can also make processes more efficient and reduce political and racial bias within the healthcare system.
“The goal of digitization is to make us more precise, more service-oriented, and faster, but that hasn’t been the case,” Gamzu said, adding that patient privacy concerns may have hampered progress in his own facility. When more data on patients became available, service significantly improved, he said.
When a doctor told him his type of cancer was known to come back in some case studies even after 20 years, Gamzu was devastated. “The doctor was just talking like a scientist, but as a patient, this was not what I needed, I wanted hope,” he said. Digitization should be done with empathy and taking into account the sensitive state of patients that can be badly affected by anything a doctor tells them, he explained.