ServiceNow acquires Israeli data startup Pyramid Analytics for hundreds of millions
The deal adds AI-powered analytics and natural language query capabilities to its global workflow platform.
U.S. IT giant ServiceNow is acquiring Israeli company Pyramid Analytics, a provider of a unified, AI-based platform for business analytics, data science, and data preparation, in a deal reportedly worth several hundred million dollars. This marks the company’s second acquisition in a short period, following the $7.75 billion purchase of Israeli cybersecurity firm Armis less than two months ago.
The acquisition is expected to accelerate ServiceNow’s vision of helping organizations turn data into action by embedding intelligence directly into operational workflows. Pyramid Analytics’ platform allows business users to ask questions in natural language and receive immediate responses, without waiting for data teams. For example, AI-driven insights can automatically identify problems, open and route cases, and recommend the best next actions.
“When Pyramid Analytics’ capabilities are combined with the ServiceNow AI Platform, customers will be able to turn those self-service insights into action—without leaving their workflows. For example, AI-driven insights can automatically surface an issue, open and route a case, recommend the next best actions, and drive resolution across IT and the business—all in one connected workflow,” said ServiceNow.
Founded in 2009 by Omri Kohl (CEO), Avi Perez (CTO), and Herbet Hochman, Pyramid Analytics has raised $250 million to date, including $50 from BlackRock, the world's largest asset manager, in November 2024.
The company employs over 200 people in Israel, along with staff in the United States, the United Kingdom, the Netherlands, the United Arab Emirates, and Germany. Its investors include HIG Growth Partners, Clal Insurance, Kingfisher Capital, General Oriental, JVP, Maor Capital, Sequoia Capital, and Viola Growth.
Pyramid Analytics’ client roster includes Kellogg’s, Hallmark, Deloitte, and other multinational corporations.
