CTalk
“Robot delivery is the future”: Starship Technologies’ Carmit Proper
At Mind the Tech London 2025, Carmit Proper, Director of Customer Success at Starship Technologies, spoke to CTech about the future of last-mile delivery and how AI is making autonomous robots a viable reality.
Carmit Proper Livni
(Photo: LONDON FILMED)
When it comes to last-mile delivery, Carmit Proper, Director of Customer Success at Starship Technologies, explained that it can account for “50% of the all costs of the logistics chain.”
Speaking to CTech at Mind the Tech London 2025, Proper described how Starship Technologies develops and operates autonomous delivery robots for short-distance (or ‘last-mile’) deliveries. “We're coming here to solve a very specific problem,” she said. “We operate in a cost effective way… but also we are very sustainable. So one delivery takes less than 10 grams of CO2.”
Starship Technologies has been in operation for over 10 years. “We currently completed over one 10 million deliveries worldwide [and] over 100 service area in different countries,” said Proper, who described her role as focused on proving the concept with new partners. “Because it's such a new concept, because there is a lot of complexity when it comes to regulation, social acceptance, etc., we always start very small… my role is actually to prove the concept and make it bigger.” She used Finland as a use case, where Starship began with a few stores in partnership with S Group and has since expanded to nearly 200.
Propelling the future of this technology into a viable reality is AI, which Proper said allows the robots to improve and adapt with each delivery. “We actually use AI in the real world… the robot actually learns how to navigate, how to interact with… obstacles, with pedestrians, with cyclists in the street. And every time that we do another delivery, the robot will operate better [and] will be smarter.”
You can watch the entire exchange in the video above.
