After selling Epsagon to Cisco for $500 million, founders return with AI enterprise startup Harmony
The Israeli company raised $34 million in Seed funding from Lightspeed and others to automate the thousands of internal requests that still burden corporate teams.
Harmony, an Israeli AI startup developing a platform to automate employee services across enterprises, has raised $34 million in a Seed funding round led by Lightspeed Venture Partners.
The round included participation from Hitachi Ventures, Fin Capital, Mercer Ventures and Operator Partners, as well as angel investors including members of the Wiz founding team, including CEO Assaf Rappaport, and Ofir Ehrlich, co-founder and CEO of Eon.io.
Harmony was founded in 2025 by Nitzan Shapira and Ran Ribenzaft, who previously co-founded cloud observability company Epsagon, which was acquired by Cisco for $500 million in 2021.
The company operates from Israel and New York and employs around 50 people, including 35 in Israel and 15 in the United States.
Harmony is targeting a problem created by the growing complexity of enterprise software: while companies have adopted hundreds of applications and workflows, employees often still need to navigate multiple portals, forms, ticketing systems and knowledge bases to complete basic tasks.
Those requests range from gaining access to applications and equipment, understanding company policies, accessing payroll information and completing onboarding processes, to IT support and procurement requests.
The company argues that this creates a hidden productivity cost for organizations, with routine employee support requests often taking up to 48 hours to resolve and creating growing workloads for IT, HR, finance and operations teams.
"At Epsagon, we raised $30 million and were acquired by Cisco for a very significant amount," Ribenzaft told Calcalist. "We spent three and a half years there and learned how corporations operate at the highest level. About a year ago, we decided to start a new journey with Harmony."
"We never worked in cybersecurity. We focused on the computing environment, a market where companies like ServiceNow generate billions of dollars in revenue. We don't want to build another company that sells for hundreds of millions of dollars and move on. We want to build a company worth billions of dollars."
Harmony is targeting what Ribenzaft calls the internal service layer of enterprises: the thousands of requests employees make every day, including password changes, equipment purchases, access permissions, technical support, HR processes and policy questions.
"Today, most of these requests are handled manually, but AI can do this," he said. "Employees can make requests in natural language, just as they would interact with an LLM."
Harmony provides AI agents that operate inside collaboration tools such as Slack and Microsoft Teams. The agents use an organizational context graph that connects an employee's role, applications, permissions and work history, allowing them to provide personalized responses and perform actions across enterprise systems.
The platform currently offers more than 100 prebuilt AI agents that can be deployed within days rather than months, according to the company.
Harmony says its customers include n8n, eToro, Cyera and KITH. According to the company, the platform has deflected 48% of support requests within two weeks of deployment and more than 75% within three months.
Customers have also expanded usage beyond IT support into areas including HR, procurement, DevOps, security and finance. Harmony says some organizations have achieved employee adoption rates exceeding 80%.
The company plans to use the funding to expand product development, grow its team and deepen integrations with enterprise software platforms. Harmony also aims to expand beyond employee support into a broader Enterprise Service Management platform covering infrastructure and operations, enterprise applications, cybersecurity and enterprise resource planning.
