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"AI does not replace people, it replaces tasks"

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Customer Success

3 stories about Customer Success

The growing importance of Customer Success as a company mindset

17.07.22|Guy Galon

“The experience a company offers is de-facto a differentiator that relies on the alignment of different units within the company to plan, execute and evaluate their performance in making customers successful,” writes Guy Galon

Why is customer success so important for post-Covid business?

18.04.22|Guy Galon

“The customer success role begins when sales prospects become customers. When the sales team looks at new customer acquisition via conversion, the customer-success team is ready to handhold and support them,” writes Guy Galon of Hysolate

גיא נירפז ממייסדי Totango

Customer success company Totango raises $100 million Series D

29.09.21|Hagar Ravet

The Israeli startup was founded in 2010 and was one of the first companies focused on developing solutions for improving the digital interface between companies and clients